Privacy Policy

Introduction

Sawa Telematics ("we," "us," or "our") is committed to protecting the privacy of our users ("you" or "your"). This Privacy Policy explains what information we collect, how we use it, and under what circumstances we may disclose it.

Information We Collect

We collect two types of information through our mobile application:
  • Personal Information: This includes information that can be used to identify you directly, such as your name, email address, phone number, and company affiliation. We collect this information when you create an account, contact us for support, or subscribe to our services.
  • Vehicle and Driver Data: This includes information collected from the vehicles you manage, such as location data, engine diagnostics, fuel consumption, and driver behavior data (e.g., speeding, harsh braking). This data is collected through telematics devices installed in your vehicles.

How We Use Your Information

We use your information to:
  • Provide, operate, and maintain our services.
  • Send you important information about your account, including service announcements, billing statements, and security updates.
  • Respond to your inquiries and requests.
  • Improve our services by analyzing vehicle and driver data.
  • Comply with legal and regulatory requirements.

Sharing Your Information

We may share your information with third-party service providers who help us operate our business and provide our services. These service providers are contractually obligated to keep your information confidential and secure. We will not share your personal information with third-party marketing companies without your consent.

Data Retention

We will retain your information for as long as your account is active or as needed to provide you with services. We may also retain your information for legal or regulatory compliance reasons.

Your Choices

You have the following choices regarding your information:
  • You can access and update your personal information in your account settings.
  • You can opt out of receiving marketing communications from us.
  • You can request to delete your personal information by contacting us.

    • Security

    We take reasonable steps to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no internet or electronic storage system is completely secure.

    Children's Privacy

    Our mobile application is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13.

    Changes to this Privacy Policy

    We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our mobile application.

    Contact Us

    If you have any questions about this Privacy Policy, please contact us at +250 788 810 924 or support@sawatelematics.com

    Email

    Join a driving force in revolutionizing transport across Africa

    sales@sawatelematics.com

    Office Address

    Join a driving force in revolutionizing transport across Africa

    9 KN 1 Ave Kigali, Rwanda

    Phone

    Join a driving force in revolutionizing transport across Africa

    +250 78830 2581

    Commonly asked questions

    Commonly asked questions ordered by popularity. Remember that if the visitor has not committed to the call to action, they may still have questions (doubts) that can be answered.

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    Is sawa telematics a GPS tracking System?

    What does Sawa Telematics do ?

    What Industries and Departments does Sawa Telematics Works with?

    What Sustainable Solution Does Sawa Telematics offer?